Category: Artificial Intelligence

The promise of Generative AI (Gen AI) in customer service is tantalizing. Imagine a chatbot that understands complex queries, provides instant, personalized answers, and even anticipates customer needs. For the banking sector, it’s about transforming the entire customer relationship. However, while the headlines might suggest that powerful AI is cheap and readily available, the reality […]

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Customer experience is the new competitive advantage that has become the defining factor of success in the rapidly evolving world of banking, financial services, and insurance (BFSI) (KPMG 2025). As products and prices become increasingly commoditized, what truly differentiates leading financial institutions is how seamlessly, intelligently, and personally they engage their customers. >> Read more […]

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In boardrooms and strategy meetings worldwide, digital transformation is a topic of urgent priority. For the past decade, it has been synonymous with survival, efficiency, and modernization. Companies have invested billions in new cloud infrastructures, data analytics platforms, and automation tools, all in a bid to become leaner, faster, and more cost-effective. This was the […]

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Fintech and AI are transforming the financial landscape by merging technological innovation with data-driven intelligence. Artificial intelligence enhances financial technology through automation, predictive analytics, and personalized services, enabling faster decision-making, improved fraud detection, and more efficient customer engagement. From algorithmic trading and credit scoring to digital banking and robo-advisory platforms, AI empowers fintech firms to […]

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The automotive industry is on the cusp of a profound transformation, with Artificial Intelligence (AI) emerging as the primary catalyst. Far beyond mere automation, AI is redefining every facet of vehicle design, manufacturing, operation, and ownership. This comprehensive shift promises not only safer and more efficient transportation but also an entirely new paradigm of personalized […]

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1. Generative AI: Definition and Capabilities Generative AI refers to artificial intelligence (AI) models that are often based on large language models (LLMs) or transformer architectures. It can generate novel content, such as text, summaries, or structured data, instead of only classifying or predicting. Unlike traditional AI or machine learning, which map inputs to outputs, […]

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Over the last decade, conversational AI has become synonymous with chatbots, simple rule-based systems that answer FAQs or route requests. Yet, that image no longer suffices. The real shift now is toward enterprise-grade assistants: AI agents that are deeply integrated, contextually aware, proactive, and capable of handling complex workflows. As organizations look to scale intelligent […]

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In the Asia-Pacific (APAC) region, AI adoption is fast becoming a competitive necessity for manufacturers. According to CFOtech Asia (2025), throughout the APAC region, about 38% of total AI budgets are allocated to Generative AI, surpassing the global average of 33%. However, despite this strong enthusiasm, many organizations continue to struggle with aligning AI initiatives […]

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The Banking, Financial Services, and Insurance (BFSI) sector has always embraced cutting-edge technologies to enhance customer service, mitigate risks, and comply with regulations. Innovations like online banking and mobile wallets have already transformed the relationship between customers and institutions. Now, Generative AI (GenAI) emerges as the next major advancement. Unlike traditional AI, which focuses on […]

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In recent years, conversational AI has shifted from novelty to necessity within modern organizations. Once limited to answering FAQs, the technology is now evolving toward enterprise-grade assistants, which are systems capable of meaningful reasoning, deep integration, and continuous learning. This article explores the evolution, current trends, and how Verysell AI’s solutions fit into the emerging […]

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