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Telecom struggles: massive customer calls drain support resources.

October 2, 2023 Dieu Anh Nguyen

Factories thrive on knowledge. Capturing expertise (KM) is key. Manufacturing relies on processes, procedures, and know-how.

August 23, 2023 Lynh Nguyễn

Credit scores: who pays back, who won’t? Banks use them to lend wisely, directing resources to reliable borrowers.