Business Challenges

For industrial manufacturing businesses, the importance of Knowledge Management (KM) cannot be overstated. Within corporations, the accumulation of extensive knowledge bases is a routine practice, particularly in industries like manufacturing where processes, procedures, and technical know-how are critical. However, the perennial challenge has always been ensuring that employees can readily access the information they need to perform their tasks efficiently.  

Traditionally, existing knowledge management systems in manufacturing have proven to be cumbersome, often outdated, and frequently lacking integration with other essential systems. This lack of cohesion has, in turn, hindered the seamless retrieval of information, impeding productivity and innovation within manufacturing organizations.  

To address this issue, the integration of Natural Language Processing (NLP) into Knowledge Management systems is proving to be a transformative solution. By harnessing NLP’s capabilities, manufacturing companies can empower their knowledge management systems to not only store vast repositories of information but also make them accessible through intuitive, language-driven interfaces. This paradigm shift holds the promise of revolutionizing information retrieval in manufacturing, enhancing operational efficiency, and facilitating smoother collaboration across diverse teams within the industry. 

AI Solution

To address this issue, we have implemented a cutting-edge knowledge management system that harnesses the capabilities of Large Language Models (LLMs). Here’s how it works: 

  1. Efficiency and User-Friendliness: Our system is designed to be highly efficient and user-friendly. Employees can now swiftly and effortlessly locate the information they need. 
  1. Semantic Understanding: Leveraging LLMs, our system comprehends the semantic meaning within the text of the knowledge base. It identifies relationships between pieces of information, leading to more relevant search results. 

Expected Outcome

The adoption of our advanced knowledge management system brings forth a range of valuable outcomes: 

  • Enhanced Employee Productivity and Satisfaction: With rapid access to needed information, employees can redirect their time and energy toward more critical tasks. 
  • Facilitated Knowledge Sharing: Our system streamlines knowledge sharing among employees, fortifying the organization’s overarching knowledge management strategy. 
  • Cost Savings: Through enhanced efficiency, our system reduces IT costs, presenting a tangible financial benefit. 

In summary, our case study exemplifies the impactful use of LLMs to refine corporate knowledge management. The incorporation of LLMs for knowledge base indexing and searching transcends traditional methods, yielding improvements in productivity, satisfaction, and cost-effectiveness. By embracing this innovative approach, organizations can optimize their knowledge management processes, fostering competitiveness and efficiency in the corporate landscape. 

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    Our Team Members

    AI TRANSFORMATION LEAD

    Dr. Mikhail Krasnov

    Based in Switzerland, Mikhail is an esteemed leader with a Ph.D. in Economics and recognized as a Certified Director by the London Institute of Directors. With a 30-year tenure in the IT sector, he co-founded Verysell Group in 1990 and now drives strategy and innovation across the entire organization. He staunchly believes that AI should be a catalyst for all businesses, not a threat, enhancing and transforming companies. To him, AI is a powerful tool for businesses to harness for their advantage.

    Head of Applied AI Lab​

    Yurii Lozinskyi

    Based in England, Yurii is the driving force behind Verysell Applied AI Lab. With 25 years of experience in Healthcare, Insurance, and Finance, he specializes in Business Process & Digital Transformation. Yurii excels in creating neural networks for diverse business automation, from medical diagnostics to machinery anomaly detection. Beyond tech, he’s a proficient software delivery manager and project leader. His leadership has fueled remarkable growth, achieving up to 60% CAGR by guiding 20+ Agile Teams globally.

    Chief AI Scientist

    Dr. Hung Dao

    Based in Vietnam, Dr. Hung leads a dynamic Consulting Team, driving AI innovation across diverse sectors, from industrial visual inspection to medical image segmentation at our AAI Lab. With a PhD in Engineering from Keio University (2014), his expertise extends to groundbreaking research published in renowned conferences such as FG, BMVC, ICASSP, and ACCV, alongside multiple granted patents. With a distinguished track record at FPT, VinBrain & Nautilus AI, he’s a prominent figure in the AI landscape.

    STRATEGIC ADVISOR ON AI

    Dr. Alexey Minin

    Prof. Dr. Alexey Minin, an esteemed expert in the digital economy and artificial intelligence implementation, boasts over 19 years in high-tech. Rising from Siemens engineer to associated partner at MHP – A Porsche Company, Germany, Alexey excels in management consulting, exponential technologies, and creating businesses based on modern tech. A Doctor of Science in AI, Honored Professor, and consultant for several boards of directors, Alexey specializes in digital transformation, AI application, and startup guidance. He co-founded startups, lectures globally, and is a sought-after speaker in digital conferences.

    Business Development Manager

    Muin Pirzada

    Muin brings to the table an extensive background of over 13 years in the fields of Robotic Process Automation (RPA), Test Automation, and Artificial Intelligence (AI). This vast experience has not only equipped him with a profound knowledge of these cutting-edge technologies and deep passion for business growth and operational efficiency, but also with an acute understanding of their capability to revolutionize industries and streamline operations.

    Marketing Manager

    Ha Nguyen

    Based in Hanoi, Ha spearheads marketing endeavors, leveraging over a decade of prowess in the global technology arena. She currently serves as AAI Lab’s Marketing Manager, leveraging her expertise in B2B marketing, branding, content strategies, and Agile methodologies to propel the company’s growth. Her practical know-how equips her to craft and execute effective marketing strategies for AAI Lab and other entities within the Verysell Group.

     

    Software Development Automation Lead

    Hieu Tran

    Hieu, from Danang, Vietnam, heads the automation team at SmartDev. With a decade of experience in software development, he’s skilled in tech strategy and research. Known for boosting daily operations, Hieu shines in project coordination and customer happiness. Currently, he’s the top engineer at SmartDev and also leads the AAI Lab Software Development Automation.

    Head of Project Management

    Richard Sharp

    Richard, based in Danang Vietnam, has over 40 years of IT experience. He has had many roles including Client Manager, Supplier Manager, and Service Management Program Manager. He has designed, developed and implemented advanced service management solutions for leading organizations across the technology, government, health, telecoms, oil & gas and financial services sectors.

    HEAD OF AI EDUCATION

    Soan Duong

    Dr. Soan is a lecturer at the Computer Science Department within Le Quy Don Technical University. She is also a senior research scientist with keen interest in computer vision and medical imaging. Her research work has been published at prestigious venues, including ISBI, ICIP, ICASSP, BMVC, and CVPR. Soan plays an active role in the academic community by serving as a dedicated reviewer for esteemed publications such as: IEEE Access and NMR in Biomedicine.